Privacy Policy of 911Tutor

This privacy policy discloses the privacy practices for (the “Site”).   

911Tutor (“911 Tutor,” “we,” “us,” or “our”) are serious about protecting the private information

of our users.  This policy regarding our privacy practices (the "Privacy Policy") describes how

we treat the information we collect when you visit and use the website available at the Site

and/or 911 Tutor's other domains, products, services, and/or content (collectively with the Site,

the "Services").

This privacy policy applies solely to information collected by this Site.

What This Privacy Policy Covers

This Privacy Policy covers our treatment of information gathered when you are using or

accessing the Services. This Privacy Policy also covers our treatment of any information that our

partners share with us or that we share with our partners.

This Privacy Policy does not apply to the practices of third parties that we do not own or control,

including but not limited to any third party websites, services and applications ("Third Party

Services") that you elect to access through the Service or to individuals that we don't manage or

employ.  We don't take responsibility for the content or privacy policies of those Third Party

Services.  We encourage you to carefully review the privacy policies of all Third Party Services

you access.

Information collected

We collect information from you when you register with our Site.  We are the sole owners of the

information collected on this Site.  We only have access to/collect information that you

voluntarily give us via email or other direct contact from you.  We may collect information not

listed below for the purposes as stated in the Section below.  We will not sell or rent this

information to anyone.  You may visit the Site anonymously.

Registration: When you create an account on the Site (an "Account"), you will provide

information such as your username, password, birth date, email address and campus. We ask for

your birth date to verify your age.  We may ask for your campus in order to personalize the

services for you.  This information may personally identify you.  

Email Communications with Us: You may occasionally receive email and other communications

from us, such as administrative communications relating to your Account (e.g., for purposes of

Account recovery or password reset).  These communications are considered part of the Services

and your Account, which you may not be able to opt-out from receiving.  We will never ask for

your passwords in an email.

Information about Your Accounts on Third Party Services: We may link your Account to certain

Third Party Services.  In order to do so, you will provide us with your username or other user ID

on each of those Third Party Services.  You may also be required to engage in an authorization

process with each of those Third Party Services, where we receive a token that allows us to

access those accounts so that we can, for example, when you choose, post your 911Tutor

content, or links to your 911Tutor content, to those services. We do not receive or store your

passwords for your Third Party Service accounts.

Information Obtained from Third Party Services: In some cases, when you connect your Account

with your accounts on Third Party Services, we may obtain information about you from those

Third Party Services.  Such information could include, for example, your gender, if you have

disclosed that information to that third party and made it available for 911Tutor to access.  To the

extent we obtain such information, we may use the information about you that we receive from

Third Party Services to improve and personalize the Services.  

User Content: Content published and shared publicly is accessible to everyone, including search

engines, and you may lose any privacy rights you might have regarding that content.  In addition,

information shared publicly may be copied and shared throughout the Internet, including through

features native to the Services, such as "Sharing."  While you are free to remove published pieces

of content from or delete your Account, copies of that content may still exist elsewhere and be

retained indefinitely, including in our systems.

Financial Information: We will not collect any financial information, such as information related

to your payment method (valid credit card number, type, expiration date or other financial

information), for example when you decide to purchase a paid Service.  We do not, store that

financial information; such information is stored by our third party payment processor (the

"Payment Processor"), and use and storage of that information is governed by the Payment

Processor’s applicable terms of service and privacy policy (the Payment Processor may also have

other terms, and you are responsible for locating and familiarizing yourself with those terms, as

applicable). Please refer to PayPal’s payment processing terms and conditions as well as Privacy


Information Related to Use of the Services: We collect information about how people use the

Services, including those with an Account, allowing us and third parties authorized by us to

analyze and improve the Services.   Some of this information may be associated with the IP

Address (as defined below) used to access the Services, and some may be associated with your

Account, such as the topics you search for and the help pages that you visit. We may also use

some of this information in aggregate form, that is, as a statistical measure related to all of our

users that would not identify you personally. We use information about your use of the Services

to improve and enhance your experience on the Services.

Information Related to Your Web Browser: We automatically receive and record information

from your web browser when you interact with the Services, such as your browser type and

version, what sort of device you are using, your operating system and version, your language

preference, the website or service that referred you to the Services, the date and time of each web

request you make, your screen display information, and information from any cookies we have

placed on your web browser (as described below). We also sometimes detect whether you are

using certain web browser extensions and store that information in a manner associated with

your Account. Web browser-related information is used to enhance your experience with the

Services (for example, by personalization) and to allow us to improve the Services; it is not,

however, used in a manner that would identify you personally.

IP Address Information: Under certain circumstances, such as when you log into the Services or

load a web page from the Services, we may collect and store your Internet Protocol Address ("IP

Address").  We collect and store your IP Address information to fight spam, malware, identity

theft and personalize the Services for you.  IP Address information is also used by us to generate

aggregate, non-identifying, information about use of the Services.

Location Information: We may collect and store information about where you are located, for

instance by converting your IP Address into a rough geolocation. Collecting this information will

allow us to personalize the Services.

Information Related to Your Mobile Device: We may collect and store information related to

your mobile device, such as your phone number.  We may use this information to improve the

Services, such as by allowing you to verify your account by text message.

Purpose of Collecting Information

Any of the information we collect from you may be used in the following ways:

 To improve the website (we continually seeks ways to enhance the website based on the

information and suggestions you provide to us)

 To provide efficient and effective customer service

 To personalize your experience (your information allows us to resolve your individual needs

and customize your account, if necessary)

 To respond to you regarding the reason you contacted us

 To send periodic emails: Unless you ask us not to, we may contact you via email in the future

to tell you about specials, updates, new products or services, changes to this privacy policy,


 Process transactions: Your information whether public or private, will not be sold,

exchanged, transferred, or given to another company for any reason, without your consent,

other than the express purpose of delivering the purchased product or service as requested by

the user.  

 To administer survey or any other site feature

Protecting your Information

We take precautions to protect your information. When you submit sensitive information via the

website, your information is protected.  Your Account Information is password-protected.   

Although we take measures to secure your information, we can not guarantee the security of any


Wherever we collect sensitive information (such as credit card data), that information is

encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock

icon at the bottom of your web browser, or looking for "https" at the beginning of the address of

the web page.

While we use encryption to protect sensitive information transmitted online. Only employees

who need the information to perform a specific job (for example, billing or customer service) are

granted access to personally identifiable information. The computers/servers in which we store

personally identifiable information are kept in a secure environment.


We use "session" on this site.  Session stores temporary data on server end.  A session passes

information while you have your browser open.  For example, we do not save your log in

information; rather, you will be required to log in each time you visit our site.  


Some of our business partners may use cookies on our site (for example, advertisers). A cookie is

a piece of data stored on a site visitor's hard drive to help us improve your access to our site and

identify repeat visitors to our site.  However, we have no access to or control over these cookies.

Disclosure to Outside Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable

information.  This does not include trusted third parties who assist us in operating our website,

conducting our business, or servicing you, so long as those parties agree to keep this information

confidential.  We may also release your information when we believe is appropriate to comply

with the law, enforce our site policies, or protects ours or others rights, property, or safety.  If

you ask us to release information that we have about your Account, we will do so if reasonable

and not unduly burdensome.  However, non-personally identifiable visitor information may be

provided to other parties for marketing, business, advertising, or other uses.  

Third party links

At our discretion, we may include or offer third party products or services on our website.  These

third party sites have separate and independent privacy policies.  We therefore, have no

responsibility or liability for the content and activities of these linked sites.  We encourage our

users to be aware when they leave our site and to read the privacy statements of any other site

that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these

surveys or contests is completely voluntary and you may choose whether or not to participate

and therefore disclose this information. Information requested may include contact information

(such as name and shipping address), and demographic information (such as zip code, age level).

Contact information will be used to notify the winners and award prizes. Survey information will

be used for purposes of monitoring or improving the use and satisfaction of this site.

Online Privacy Policy Only

This online privacy policy only applies to information collected through our website and not

information collected offline.

Terms and Conditions

Please also visit and read our Terms of Service Agreement establishing the use, disclaimers, and

limitations of liability governing the use of the Site,


Our Privacy Policy may change.  Any changes will be posted on this page.  This policy was last

modified on 08/03/2015.

Your Consent

By using our site, you consent to our privacy policy. When you use the Services, you are

consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your

information as described in this Privacy Policy

Contacting Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via

email at